Shipping Policy – Pehnava by Ritika

Effective Date: September 16, 2026

At Pehnava by Ritika, we aim to deliver your orders safely and on time across India.

1. Free Shipping on Prepaid Orders

Free shipping is available only on prepaid orders.

Customers who complete their payment online using available prepaid payment methods will receive free shipping on their order.

2. Cash on Delivery (COD) Orders

Orders placed using Cash on Delivery (COD) may be subject to applicable shipping or COD charges.

Any applicable charges will be displayed at checkout before you place your order.

3. Order Processing

Orders are generally processed after successful order confirmation and payment verification.

Please ensure that your shipping address, mobile number, and other delivery details are correct while placing your order.

4. Delivery Time

Delivery timelines may vary depending on your location, courier availability, weather conditions, public holidays, and other factors.

Estimated delivery information, where available, will be displayed during the checkout process or communicated after your order is confirmed.

5. Shipping Areas

We currently ship orders across India, subject to serviceability of the delivery location.

Some remote or non-serviceable locations may have different delivery timelines or may not be serviceable by our courier partners.

6. Order Tracking

Once your order has been dispatched, tracking information may be shared with you through your registered mobile number, email, or other communication channels.

You can use the tracking information provided to check the status of your shipment.

7. Delayed or Lost Shipments

While we work with reliable courier partners, delivery delays may occasionally occur due to circumstances beyond our control.

If your order is significantly delayed or appears to be lost in transit, please contact our customer support team so we can assist you.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an order is returned because of an incorrect or incomplete address, unavailable recipient, or repeated delivery failure, additional shipping charges may apply if the order needs to be reshipped.

9. Contact Us

For questions regarding shipping or delivery, please contact:

Pehnava by Ritika
📧 Email: support.pehnava@gmail.com
📞 Phone: +91 98998 98835
🌐 Website: pehnavabyritika.com

Important wording for your website:

🚚 Free Shipping on Prepaid Orders | COD orders may be subject to applicable shipping/COD charges.